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Shopify Retires Knowledge Base App, Moves AI Agent Facts To Admin

Oct 27, 2026 · curated by Catalyst Web Trendz

Shopify Retires Knowledge Base App, Moves AI Agent Facts To Admin

Shopify's AI agent knowledge base now lives in the admin. Policies and contact details publish by default. Some app users need to re-add their facts.

This is a curated summary. The full story was reported by Search Engine Journal.

Read the full story at Search Engine Journal
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